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Writer's pictureBhagchandra Rajak

What is Key Performance Indicators (KPIs) for Quality Management for Clothing Factories?

Updated: Feb 9, 2021

In the garment industry , professionals always mention product quality, defects, and quality systems. To the customer – the top product what they're receiving from the factory, quality should be as per their requirement. No more, no less. Earlier buyers don’t bother how a factory makes quality?

How much extra pieces they need processed to realize all good pieces to handover the buyer?


quality clothing
quality clothing

On the opposite side, factories don’t think what proportion money they're losing through repair work and garment rejection. it's been assessed unlike last decade now-a-days manufacturer become quality conscious and searching for solutions of quality related problems and lots of of them demand that they need an honest quality system in situ and that they ship quality garment to the customer . Even during vendor selection buyers search for factories quality management systems, quality performance history. But the question is do factory measure the standard performance?




It not just what you are feeling about your product quality is, there must be sure performance measuring criteria.


We suggest factories track their performance on the subsequent KPIs and thereon KPI they improve their quality performance continuous basis.

1. Customer complaint

When buyers received something wrong against the contract with suppliers in terms of product quality they claim for the damages. it's huge money to pay back to the customer . Even factory may lose a account with those buyers thanks to poor product quality. So customer complaint is taken into account as most vital KPI.


2. AQL levels

It means when garments are inspected what AQL level is being followed as pass or fail criteria. Though it's going to vary product to product, it gives a transparent idea about factory’s quality performance. Lower the AQL you follow better is that the quality performance.



3. Percentage Defective level

This term is additionally referred to as speech disorder . it's a measure of total defective garments founds and total garments inspected in percentage. It are often calculated batch-wise or on the idea of the entire order. Generally factory measure Defect percentage on the daily and hourly basis of the batch. Lesser the defect% better is that the quality performance.


4. Defects per Hundred Units (DHU)

Factories measure Defect% but don’t track a complete number of defects found in inspected pieces. Tracking of DHU is vital due to your rework time and workforce required for repairing defect directly linked with DHU number. Lesser the DHU better is that the quality performance.


5. Rework Cost

Each rework may be a cost to the corporate . The rework costs vary consistent with the method and kinds of rework. It consumes overtime and increases factory overhead. Process-wise and merchandise wise rework cost are often tracked to live it. Lower the Rework cost better is quality performance.


6. Right First Time (RFT)

For garment manufacturer, RFT quality is a perfect situation. It means whatever activities you are doing to form the garment, quality of the garment should be correct at the primary time. Data are often captured for RFT at each process and it's expressed in percentage.





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